This holiday season, a cross-section of retailers are increasingly turning to social sites like Facebook and Twitter to help people find and deliver their desired gifts. For example, big brands including Wal-Mart, Best Buy and Macy’s widely publicized their special Black Friday deals to their keen Facebook fans. Read the rest of this entry »

The e-book wave is fast sweeping bricks & mortar book retailing industry. Advent of e-bookstores helping readers access millions of popular titles from their e-reader devices is evaporating the competitive advantage the world’s biggest book chains have enjoyed over the years. Read the rest of this entry »