eBrandz Blog

How to attain customer insight and business growth with social sites?

There are various layers attached to the process of getting a better overview of the brand and its products.  It is not solely designed to make a sale happen; it is not just any fanciful form of advertising. The idea should be to give people a voice to communicate with customers. Your social marketing strategy should ideally be shaped by the needs and demands of your target audience.

Social media is a great resource to reach the maximum possible audience base. Don’t employ technology just for the sake of it, just to appear tech-savvy or contemporary. There should be a genuine urge to leverage Facebook, Twitter and even a niche social networking sites suitable to your audience profile.

Building business intelligence with social networks

Unfortunately, several marketers sans longer-term vision often chase numbers but do precious little to hold the audience interest with a constrained attention span. Seek advice of social media experts in building a community and targeting it constructively. Start with s small but focused user base. The first step is to create a belief within the organizational setup that networking channels are valuable to building business intelligence.

Show how they can be utilized in a user-friendly and secure manner. Demonstrate the way you can gather precious insights about your prospects and other useful business-related information from social sites. In effect, cultivate an understanding of social media channels as a ‘quantifiable business’ resource.

Put consumers at heart of SMO

Cutting-edge promotional campaigns on social media not only project a positive brand image but also increase sales and boost your business profits. Though it’s all about getting more business and generating higher revenue, put your consumers at the heart of any social media plan.

Considering the budget constraints, anxiety and emphasis on ROI from the branded content produced is understandable. However, working out Return On Investment (ROI) from content is not simpler or linear. There are both tangible and intangible aspects involved.  But rest assured that a well-devised SMO plan executed with the help of experts can be helpful in successfully marketing your business.

Be dynamic and consistent in social media activity

A dynamic presence on Facebook, MySpace, Twitter, LinkedIn and other interactive social sites allows you to reach out a potentially vast audience base. Focused, consistent community-oriented approach and activities like updates, comments, incentives, contests, e-mailers etc will help to keep your prospects in the loop. Ensure that your brand gets be consistently mentioned about meaningfully on blogs, review sites and other opinion forums. Users should feel encouraged to come on board and express their opinions.

Be proactive in approaching prominent reviewers, bloggers, columnists, writers so that they get familiarized your organization, your values, your products and services. This way the business will start growing in stature as both the industry player and even the customers will be eager to know more about it.