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Tag Archives: customer engagement ideas

Importance of Q&A sites for customer engagement

Question and Answer sites serve as a great way of establishing rapport with your prospects. A majority of these tend to tie back the information to its providers and retain it through a revision history. The Q&A site pages tend to rank well in most organic search results, especially those efficiently on-page optimized for the primary keywords. Such sites and pages are well responded to or engaged by visitors. In turn, they get continuously updated, fetching more traffic and a higher search rank. Continue reading

Align yourself to new customer engagement metrics, here’s why!

What’s really pushing up the fast-changing consumer behavior pattern is the latent multiplier network effect of the user chain deftly built through the self-generated and widely circulated content plus the resultant cumulative knowledge base. Continue reading